Returns and repairs

Changed your mind

Return an unused item through the same order you placed it in. Start from your order history; the store gives you the label and the refund.

Something stopped working

TopMade covers its products for 12 months, and some wallets for 24. A Find My wallet that won't pair, a mat that won't charge or a broken hinge is replaced or fixed. Contact the seller through your order page and describe what happened.

Before you send it back

Try a different USB-C adapter for chargers, remove the item from Find My and pair again for trackers, and clean the back of the phone for magnetic wallets — most problems end there.